How to choose a cargo operator from China: 7 criteria

Choosing a reliable cargo operator is a key decision when importing from China. We tell you what to pay attention to in order not to lose cargo and money.

Import from China is not only favorable prices, but also a serious logistics task. The speed of delivery, the safety of the cargo and the final cost depend on how professional your cargo operator is.

Experience in the market

A reliable operator works for at least 5–7 years. During this time, he builds relationships with customs brokers, carriers and warehouses in China. Eastern Sun Trading has been operating since 2011 and during this time has built strong partner networks.

2. Own warehouses in China

Having your own or rented warehouse on the territory of the People's Republic of China is a sign of a serious operator. This allows you to consolidate cargoes from different suppliers, check the quality of the goods before shipment and quickly solve problems.

Transparent pricing.

An honest cargo operator provides a detailed calculation: the cost of redemption, delivery, customs clearance, insurance. Hidden payments and "surprises" when receiving the goods are an alarm signal.

4. Multiple delivery routes

A good operator offers a choice of: a sea container (the cheapest), a railway route (price and speed balance), an air (expensive, but fast) and a car through Mongolia or Kazakhstan. Route flexibility is a sign of a company's maturity.

5. Working with customs

A professional cargo operator undertakes full customs clearance: declaration, payment of duties, obtaining permits. Clarify whether you have your own broker or use partners.

6. Real-time cargo tracking

The customer should be able to see where their cargo is at each stage. Operator without tracking system — risk of loss of goods and nerves.

7. Feedback and reputation

Study the reviews of real customers on independent sites. Ask if they can provide contacts of existing customers for referral. Reputation is the main asset in the logistics business.

Eastern Sun Trading meets all 7 criteria: 13 years on the market, own representatives in Guangzhou, transparent cost calculation and full customs support. Please contact us to calculate the value of your shipment.