01
Request
Send your inquiry, product list or technical specification.
For Clients
All interaction with Eastern Sun in one system: requests, quotations, documents, order statuses, logistics and communication with your manager.
1000+verified suppliers
Internationalquality standards
Quality controlat every stage
Worldwidedelivery
24/7 supportin your language
How We Work
02
Quotation
We source suppliers and prepare a commercial offer.
03
Approval
We confirm specifications, price, lead time and delivery terms.
04
Purchasing
We place the order and control production.
05
Shipment
We inspect the goods, prepare documents and arrange transport.
06
Delivery
Track the shipment and receive the complete document package.
Client Portal
Your workspace for all purchases and shipments. No need to search old chats or request the same documents again.
My requests
All inquiries, products, quantities, comments and processing statuses.
Quotations
Review offers, ask questions and approve commercial terms.
Orders
Purchasing, production, quality control, shipment and delivery stages.
Documents
Contracts, invoices, packing lists, specifications, certificates and reports.
Messages
Communication with your personal manager within each request or order.
Logistics
Route, carrier, dates, shipment status and logistics documents.
Important Information
Payments & documents
- Business and individual clients
- Payment according to agreed contract terms
- Commercial invoice and packing list
- Export and shipping documents
Control & support
- Photo and video reports on request
- Inspection before shipment
- Personal manager for every deal
- Support with logistics and documentation
Have a new request?
Send a product list, a technical specification or simply describe your task. We'll prepare a quote and open a request in the system.
Frequently Asked Questions
Can I upload an Excel or PDF product list?
Yes. Attach Excel, PDF, photos, drawings, part numbers or a technical specification to your request.
Do I have to choose a product from the catalog?
No. The catalog shows only part of what we can supply. We can source a manufacturer in China for products not listed.
Where can I see my order status?
In the client portal, together with documents, messages, photos and logistics information.
Can I manage several requests at the same time?
Yes. Each request and order has its own number, messages, documents and status history.
Who manages my deal?
A personal manager is assigned to your account and remains your main point of contact.