For clients

Everything with Eastern Sun in one place: request, estimate, documents, order status, delivery and your manager. Below — how a deal works, what the client portal gives you and what clients say.

14+years of experience
1000+trusted suppliers
To specquality control
Mon–Friavailable during working hours

How a deal works

Six steps from request to cargo at your door. You see the status of each in the client portal.

  1. 01Request

    A product list, spec or links — any way you like.

  2. 02Estimate

    We source suppliers and prepare a commercial offer.

  3. 03Approval

    We fix specs, price, timing and terms.

  4. 04Purchasing

    Contract, supplier payment, production control.

  5. 05Shipment

    Inspection, documents, packing, dispatch.

  6. 06Delivery

    Your cargo with a full document set.

Client portal

A workspace for all your supplies: no digging through chats or asking for documents twice.

Sign in to the portal

Good to know

Payment and documents

  • We work with companies and individuals
  • Payment under contract terms — fixed before start
  • Payment under the contract in CNY — bank transfer to VTB Bank (PJSC) Shanghai Branch
  • Commercial invoice, packing list, specification
  • Export and shipping documents

Control and support

  • Photo and video inspection reports
  • Batch inspection before dispatch
  • A personal deal manager
  • Help with delivery and customs

Client reviews

Real reviews from Eastern Sun clients — with the author's city and page.

AndreyKaliningrad, Russia

This isn't my first time ordering goods. On the plus side I can note: quick answers to every question, fast sourcing of the products I'm interested in at the most attractive prices. Fast consolidation and dispatch from the warehouse. On the minus side: delivery times within Russia, but that most likely doesn't depend on the company at all. I will definitely keep working with them and recommend them to friends!

VK
Anna GarnikovaVladivostok, Russia

We started working with Eastern Sun on a recommendation from friends; after we got in touch they explained everything in detail and found the product at a low price! Delivery was made to Thailand within a reasonable timeframe!

Artur BarsovMinsk, Belarus

I live in Minsk, Belarus. I bought 20 bicycles through Eastern Sun. They advised me on every question I had, sent photos/videos, and we spoke by audio/video call. The bicycles arrived safe and sound. I'm pleased with their quality and reliability. Huge thanks! I'll be ordering again.

VK
DmitryMoscow, Russia

I decided to try working with Eastern Sun because of the fast, clear answers to all my questions, the lack of formality, and the pleasant communication. They also found what I was looking for on the Chinese market, cheaper. I received the order within the stated timeframe, everything of good quality. I'd like to thank the manager Igor!

Elena AlekseevaIrkutsk, Russia

We came across Eastern Sun completely by chance; we wrote what we needed, and within half an hour they had selected and put together a catalogue with related products for us. We've now been placing orders for six months and are very happy to work with such a great organisation.

VK
EvgeniaGulkevichi, Krasnodar Krai, Russia

I urgently needed a product from China, found Eastern Sun online by chance and didn't regret it for a second. They answered all my questions quickly, offered a good delivery price, and did everything as promised. The delivery arrived on time. I hope to continue working together.

Mareta KhadzhimuratovaMoscow, Russia

Eastern Sun! We are ready to recommend you as a reliable and responsible partner! Special thanks to the managers for always finding what we need and knowing exactly how to get the goods to us safe and sound!

VK
Knit_norkaChita, Russia

We started working with Eastern Sun relatively recently. In that time they have earned our respect. Shipments arrive on time and in full. Thank you for the cooperation, and we hope it continues.

Kristina RakhmanovaGelendzhik, Russia

I want to thank the company, and especially its staff, for the excellent cooperation! It's very valuable that the team is always in touch, regardless of weekends and the long Chinese holidays. Orders are put together quickly, the staff monitor the process and send videos of the goods. Thank you for the great work!

VK
Ksenia SavelyevaLermontov, Stavropol Krai, Russia

Very happy with the cooperation! Fast feedback, help choosing the right products. Fast delivery.

Liliya RogozhkinaNovosibirsk, Russia

We've been working with Eastern Sun for almost a year now. I'd like to express special thanks to Igor Evgenievich Yakunin. He's available 24 hours a day. Whenever I write, he always answers. Responsible, decent, honest. There are few people like that these days. Huge thanks to the whole team!

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Dmitry ObukhovKazan, Russia

I found Eastern Sun by chance on the internet. I bought high-tech equipment through them and everything went at the highest level. I've now been working with them for 2 years. Special thanks to Igor! He really knows his business and is available 24/7. I recommend them!

Sergey GavronskyMoscow, Russia

I came across information about Eastern Sun by chance, and I don't regret it. They responded promptly, helped me find the product I needed and delivered it to Moscow promptly within the agreed timeframe. I'm grateful to the company's manager, who is always in touch. I recommend them!!!

VK
Varuzhan ManukyanYerevan, Armenia

The staff at Eastern Sun, in particular senior manager Igor, are a very reliable partner: they work very fast, answer every question on time, and air delivery takes about 10 days. I recommend them to everyone!

Telegram
Vilen AbramovVeliky Novgorod, Russia

I'd like to write a few words about working with the Eastern Sun agency. I can say that I'm 100% satisfied with the range of services and the quality of our communication! Punctuality in everything, always; financial integrity; efficiency. We've been working together for about a year. I sincerely respect and value them!

Vladimir KomovNew York, USA

My company has been working with Eastern Sun for some time. They offer excellent, super-fast and reliable service. If you have problems with a supplier in China, this company will be your eyes, ears and legs to ensure the best quality control.

IgorKrasnodar, Russia

This spring we were looking for a car for my wife and came across Igor in China by chance. He provided highly qualified help in selecting the car. Everything was handled precisely, and all questions were agreed in advance. The deal was done on trust. An excellent partner, I recommend him!

Tatiana VladimirovaSaint Petersburg, Russia

Very happy to be working with Eastern Sun. Always in touch, they answer every question. Fast delivery and good prices. Photo reports of the goods and updates on the goods' movement. Many thanks for the cooperation. I recommend them to everyone.

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Elena ShumakovaLyubertsy, Moscow Oblast, Russia

Always in touch; when searching for the goods we need they always send several options. They clarify any questions with the suppliers. They ship the cargo promptly. They pack well. They settle issues with sellers over defective goods. Overall, an excellent team! I'm very glad I started working with them one day!

Irinola GogokhiaIvanovo, Russia

It's very comfortable working with the team. They respond promptly and always help pick out several product options. Fast cost calculation. They also ship the goods quickly and as reliably as possible. I recommend them to everyone.

VK

FAQ

Can I send a product list as Excel or PDF?

Yes. Attach Excel, PDF, photos, drawings, SKUs or a spec to the request — that is enough for an estimate.

Do I have to pick from the catalog?

No. The catalog shows part of the range. If it is not there, we find a manufacturer for your request.

Where do I see the order status?

In the client portal: deal stages, documents, messages, inspection photos and delivery details.

Can I run several requests at once?

Yes. Each request and order has its own number, message history, documents and status.

Who is responsible for my deal?

A personal manager is assigned to you; contacts and chat are in the portal.

All questions about supplies from China →

Have a new request?

Send a product list, a spec or just describe the task — we prepare an estimate and open a request in the system.